Frequently Asked Questions

If I leave my employment, does this mean I have to leave the Credit Union?

We believe in the philosophy 'once a member always a member'. So even if you leave your employment, as long as you are already a member with us you do not have to leave. You can just switch your deposit method to a standing order or a Direct Debit, so rather than it coming straight from your pay it comes direct from your bank.


How do I save or pay into my account?

Members save straight from their salary, so deductions come from your payroll provider and will show up on your pay slip as Plane Saver or Credit Union deduction. If you want to make a one off payment or if you change employers and need to set up a Standing Order, you can do this by either of the following methods:

1. Contact our team on 0208 607 5020 or by emailing info@planesaver.co.uk. Our team can send you a Standing Order or Direct Debit form for you to complete and return to us.

2. Alternatively, if you wish to set up a Standing Order yourself, you can do so via your own online banking using our sort code and account number below.

  • Sort code: 206155
  • Account Number: 40114510
  • Reference: YOUR MEMBERSHIP NUMBER

Please note - Please ensure you use the correct sort code, account number and reference number. Plane Saver do not take responsibility for payments made to an incorrect account or if the wrong reference number is used. You must include a reference number with any payment. The reference number is PS (Followed by your membership number).


How do I become a member of Plane Saver?

To join Plane Saver you can apply online by CLICKING HERE

When you apply, we will carry out an electronic identity check and we will contact you if we need any identity documents. It does not cost you anything to join Plane Saver.


Can family members join Plane Saver?

Your family is our family!

Immediate Family members who are living at the same address as the existing member and meet our qualification criteria can join Plane Saver. They can join HERE.

For details of which family members qualify please contact us:

  • Phone: 0208 607 5020
  • Email: info@planesaver.co.uk
Is my money safe with Plane Saver?

Plane Saver Credit Union is covered by the Financial Services Compensation Scheme (FSCS) meaning your savings are protected up to the first £85,000.The FSCS will also protect certain qualifying temporary high balances up to £1 million for 6 months from when the amount was first deposited.


How do I apply for a loan?

You can apply for a loan as soon as you become a member of Plane Saver. The easiest way to do this is online by logging into your account HERE.

If you are not yet registered for online banking or you have forgotten your details, click HERE. You can also download our mobile app via the Apple App Store or the Google Play Store.


How can I withdraw my savings?

Simply register for on-line account management to view your balance and make withdrawals. If you are not yet registered for online banking or you have forgotten your details, click HERE.

You can also download our mobile app via the Apple App Store or the Google Play Store.


Useful Information

At Plane Saver we can't provide financial advice, but these sites and links may provide useful information to help you manage your finances.

Dealing With A CCJ

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Help to control gambling

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Exporting bank statements

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FREE Budget planner

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Loan Agreements


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Money Helper

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