Frequently Asked Questions
Browse through some of our most frequently asked questions. If your question isn't answered here contact us.
You may apply to open a Regular Saver account, with a minimum deposit of £10 by joining us online. You will need your passport and/or driving licence to join.
The majority of our members save through their payroll. Family members have the choice of saving via their relatives’ payroll or via standing order. Non payroll members, who are eligible to join, can save via standing order.
Yes, a family member living at the same address as the existing member can join. Please check they meet our family member criteria though.
Plane Saver is covered by the Financial Services Compensation Scheme meaning members savings are protected up to £85,000.
Existing members can apply for a loan within the members’ area of the website or over the phone by calling our office on 020 8607 5020.
You can apply for a loan as soon as you have become a member of Plane Saver. Please note you must be 18 or over.
Credit checks will be carried out for loans where your combined loan value exceeds £500.
We provide loans of up to a maximum of £25,000, on top of the value saved in their Regular Saver, over a repayment period of up to 10 years. You can apply after we have received your first payroll deduction.
There are no early repayment penalties on Plane Saver loans and interest is calculated on the reducing balance.
Simply register for on-line account management to view your balance on-line and make withdrawals to the account of your choice.
Alternatively you can complete a withdrawal form and either fax, e-mail or drop it into one of our offices at Harlington or the Terminal 5 branch.
To make a claim or see if you qualify for Payment Waiver please call 03301 348 489, quoting Plane Saver and your membership number.
Useful Information
At Plane Saver we can't provide financial advice, but below sites which may provide useful information to help you manage your finances.
Financial Healthcheck
Whatever the situation with your finances, it's good to know where you stand and that you are making the most of what you have.
Free Debt Help & Advice
To be sure of getting the free, impartial debt help you need, consult a debt charity, such as StepChange. See below for more information.
Dealing With A CCJ
If you have a County Court Judgement and are unsure what you can do, we have some useful advice and information that may help.